Returns & Exchanges

At Servet, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a 14-day return window for unopened and non-perishable goods.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and photos of the items you wish to return or exchange.

• 2.
  Approval Review

  Our quality control team will review your request within 48 hours to ensure the items meet our food safety return criteria.

• 3.
  Secure Packaging

  Once approved, pack the items securely in their original packaging to prevent damage during transit back to our warehouse.

• 4.
  Refund Processing

  After we receive and inspect your returned goods, a refund will be issued to your original payment method within 5-7 business days.