Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery.
How do you ensure the freshness of your food products?
We use temperature-controlled packaging and expedited shipping for all perishable items to ensure they arrive at your door in peak condition.
What is the estimated delivery time for my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available for 1-2 day delivery.
Do you offer international shipping?
Currently, Servet ships to all 50 states and select international locations. Please check our shipping page for a full list of supported countries.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Are there options for customers with dietary restrictions?
Yes, we offer a wide range of organic, gluten-free, and vegan products. You can use our website filters to browse items that meet your specific dietary needs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.